Returns & Exchanges
30-Day Risk-Free Guarantee
At SHAPECY, we believe in the perfect fit. That’s why we offer a 30-Day Risk-Free Guarantee. If you are not 100% in love with your shapewear, returns are on us. You have 30 days from the purchase date to request a full refund or exchange.
How It Works
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Condition: Items must be unworn, unwashed, and in their original packaging with hygiene stickers intact.
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Bulk Orders: Orders of more than 10 units are final sale and not eligible for return.
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Process: Once your return is received and inspected at our warehouse, we will process your refund to your original payment method.
Return Guidelines To ensure your refund is processed without delay:
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Include all original accessories and gifts received with your package.
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Refunds for items purchased with a discount code will be issued at the discounted price.
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Return Shipping: We provide a prepaid shipping label for all eligible returns within our service areas.
Third-Party Purchases This policy applies to orders placed directly on https://www.google.com/search?q=shapecy.com. If you purchased from a partner retailer or third-party site, please contact them directly regarding their return policy.
Need Help? Our Customer Success Team is ready to assist you with sizing, exchanges, or returns.
Contact: help@shapecy.com