FAQs

General & Trust

Is Shapecy a legitimate brand? Absolutely. Shapecy is a trusted premium shapewear brand loved by thousands of women worldwide. We are celebrated for our quality in real customer reviews, social media transformations, and bridal forums. We stand behind our quality with a 30-Day Risk-Free Guarantee, so you can experience the Shapecy difference with complete peace of mind.

Is shopping on Shapecy secure? Yes. Your security is our top priority. We use industry-standard SSL encryption to protect your data during checkout. We are a verified business committed to transparency, offering real-time order tracking, clear return policies, and a responsive customer support team ready to assist you at help@shapecy.com.

Who owns Shapecy? Shapecy was founded by a female entrepreneur who believed women shouldn't have to choose between looking stunning and feeling comfortable. Together with her partners, she built a brand that redefines the industry—creating shapewear that sculpts, supports, and empowers. What started as a personal mission is now a global movement powered by confidence and community.

Where is Shapecy based? We are a global brand headquartered in the United States. We operate with a dedicated team and partner with premium fulfillment centers across North America and Europe to serve our international community.


Shipping & Returns

How long does Shapecy take to deliver? Standard processing time is 1–3 business days. Once dispatched, domestic orders typically arrive within 5–7 business days. International deliveries generally take 7–12 business days, depending on the destination. You will receive a tracking link via email as soon as your order ships.

Where does Shapecy ship from? To ensure the fastest possible delivery, we ship from multiple strategic fulfillment centers in the US and internationally. Most domestic orders are fulfilled directly from our US hubs.

How do I return my Shapecy order? We want you to love your fit. That's why we offer a 30-Day Free Return & Exchange Policy. If you are not 100% satisfied, simply contact us at help@shapecy.com or visit our Returns Center. Items must be unworn and in original packaging to qualify.


Product & Usage

Does Shapecy really work? Without a doubt. Our products are engineered using proprietary FlexiCore™ and CloudWeave™ technology to sculpt your silhouette while remaining breathable and comfortable all day. Our customers consistently report an instant hourglass effect, improved posture, and a significant boost in confidence.

Are Shapecy bodysuits comfortable for all-day wear? Yes. Unlike traditional shapewear that squeezes, Shapecy is designed to be lived in. Featuring buttery-soft fabric and our AnchorFit™ (anti-roll) technology, our bodysuits stay in place and move with you. They are perfect for 12+ hour wear—whether you are at the office, a wedding, or running errands.

What is the best bodysuit for lower belly control? Our bodysuits are specifically designed with targeted SoftSculpt™ compression panels in the midsection. This technology effectively smooths the lower belly (often a concern for postpartum moms) and creates a flat, streamlined look without digging into your skin.

Should I size down for extra compression? We recommend sticking to your true size according to our Sizing Chart. Our products are already engineered with high-compression technology. Sizing down too much may cause discomfort or rolling. If you are in between sizes, please contact our fit experts at help@shapecy.com for personalized advice.

Where can I buy authentic Shapecy products? Shapecy is exclusively available at our official website: https://www.google.com/search?q=shapecy.com. Buying directly from us ensures you receive authentic premium products, the best pricing, and full access to our 30-Day Fit Guarantee.